Cookie Policy

SHOPIAGO COOKIE POLICY
This Cookie Policy applies to information collected and used by Shopiago, a trading name of World of Group Books Limited (“we, ”our” or “us”), when you visit our website (www.shopiago.com) This information is collected through instruments known as cookies and various other technologies used to set and interact with cookies on our site, including tools such as web beacons, local storage and tracking pixels (all referred to as “cookies”). 
You are free to ask us to (or set your browser or operating system settings to) limit certain tracking or to decline cookies in relation to cookies which are not necessary, but by doing so, you may not be able to use certain features on our website. 
In certain circumstances, we collect personal information about you through these cookies or similar technologies which may include your IP address, information about the way you use our website, your choice of internet browser and the type of device you’re accessing our website from. This is in order for us to analyse customer behaviour, administer the website, track users’ movements, and to collect information about users which may be relevant to offering our services to you. Where any information we collect through cookies qualifies as personal information, our Privacy Policy (https://www.shopiago.com/privacypolicy) as well as this Cookie Policy, applies to the collection and use of such personal information.
WHAT ARE COOKIES?
Cookies are small files placed onto your computer or mobile phone by certain websites that you visit or e-mails that you open. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. 
Cookies can be ‘first party’ or ‘third party’ depending on the domain that sets them. In relation to our website, first party cookies are set by us and information is collected and used by us in accordance with the terms of this Cookie Policy and our online Privacy Policy (https://www.shopiago.com/privacypolicy). Third party cookies are set by third parties and information is collected and used in accordance with their policies. We do not use any third party cookies on our website other than Google Analytics. 
First and third-party cookies are either ‘persistent’ or ‘session’ cookies depending on their duration. Persistent cookies remain on a user's device for the period of time specified in those cookies and are activated each time that user visits the website that created the cookies, until the cookies expire or are disabled by the user. Session cookies allow the actions of a user to be linked during a single browsing session. A session starts when a user opens a browser window, stores information while you are browsing and ends when you leave the website and close the browser window, following which all session cookies are deleted. Our platform uses session and persistent cookies and local storage. We have set out clearly in the table below when our cookies expire.
COOKIES WE USE
We use the following types of cookies on our platforms:
Necessary Cookies: These cookies are necessary to make our website work correctly and therefore cannot be turned off or rejected. They enable you to move around our website and use certain features. Without these, you would not be able to navigate between pages or use certain vital features of our website. These cookies are necessary for our website to work for you and we do not require your consent for use of these particular cookies. These cookies allow you to use some essential features, for example determining if you have an active login.  
Analytics Cookies: These cookies help us understand how you interact with our platforms by providing information such as the areas visited, the time spent on the website, and any issues encountered, such as error messages. These cookies are used to track the use and performance of our website and services. Some information these cookies collect is aggregated and therefore anonymous and used only to improve how our websites work.
Functional Cookies: These cookies allow our platform to remember if you have previously visited our site or the choices you make (such as your username/email address, language, region or preferences) to provide a more personalised online experience. For example, they might remember your name and e-mail in comment forms so you don’t have to re-enter this information next time you visit our site.
Social Media and Marketing cookies: We may use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including Facebook, Twitter and LinkedIn will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies. We also work with Google Analytics to understand how you use and interact with our website and we may provide you with targeted advertising when you use Google but only where you consent. This is explained in more detail below. 
COOKIES REGISTER
We keep a record of all the cookies we use on our website to provide clear information to you and we update this register regularly. 
Cookie or local storage entryNameDescriptionSource (e.g. first party or third party – such as Google)Category (e.g. necessary/analytics/functional/social media, etc.)Expiry
Cookie_gaUsed to distinguish users.GoogleAnalytics2 years
Cookie_gidUsed to distinguish users.GoogleAnalytics24 hours
Cookie_gatUsed to throttle request rateGoogleAnalytics1 minute
Local Storage EntryLogin TokenTo identify if the user has an active loginShopiagoNecessaryIndefinitely or until the user clears their cache
Local Storage EntryloginTokenLastCheckedThe last time we checked the token. If the token is outdated, the site logs out the user and we refresh the token’s value.ShopiagoNecessaryIndefinitely or until the user clears their cache
Local Storage EntryrefreshTokenUsed for the refresh processShopiagoNecessaryIndefinitely or until the user clears their cache
Local Storage EntryshopiagoCookieAcceptUsed to determine whether the user accepta cookies or notShopiagoNecessaryIndefinitely or until the user clears their cache
Local Storage EntryTidio_stateSettings for the Tidio chat pluginShopiagoFunctional / NecessaryIndefinitely or until the user clears their cache
Local Storage EntryversionHashStoring the version of the user’s interfaceShopiagoFunctionalIndefinitely or until the user clears their cache
Local Storage EntryUser Settings and User Interface such as 03cf2ae4-d6b2-11e8-a99a-0a580a240220. The code is based on the date, time and user ID amongst other things.This is defined by the User’s identification and sets the User’s settings when using the site. ShopiagoFunctionalIndefinitely or until the user clears their cache
GOOGLE ANALYTICS
Where you consent, our website uses Google Analytics a web analytics service provided by Google, Inc. (‘Google’) Google Analytics uses cookies (text files placed on your computer) to help us analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United Kingdom. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage, such as facilitating remarketing. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. 
DISABLING THE USE OF COOKIES
You may also refuse to accept cookies by changing the settings of your Internet browser. If you do not want cookies to be placed on your device, you can control this through your browser’s settings. Please refer to the links below for each browser’s guide on how to turn off or delete cookies.
- Chrome  https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en
- Firefox https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
- Internet Explorer https://support.microsoft.com/en-us/topic/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d
- Safari  https://support.apple.com/en-gb/guide/safari/sfri11471/mac
Alternatively, you can control some third party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.
If you choose not to allow the use of cookies, some areas of our website may not function properly or be accessible, and you’ll need to accept the use of cookies and provide other cookie-preference information again if you change your mind.
As explained above, we use Google Analytics to measure traffic on our website. If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page. Google has their own Privacy Policy which you can review here https://policies.google.com/privacy?hl=en-US
CHANGES TO THIS COOKIE POLICY
From time to time we may make changes to this Cookie Policy to ensure that it is accurate and up to date and to reflect any changes in the law. This policy was last updated on .
Contacting us and making a complaint
If you have comments, questions or complaints about or requests relating to this Cookie Policy statement, please contact us using: data@worldofbooks.com