You are free to ask us to (or set your browser or operating system settings to) limit certain tracking or to decline cookies in relation to cookies which are not necessary, but by doing so, you may not be able to use certain features on our website.
Cookies are small files placed onto your computer or mobile phone by certain websites that you visit or e-mails that you open. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
First and third-party cookies are either ‘persistent’ or ‘session’ cookies depending on their duration. Persistent cookies remain on a user's device for the period of time specified in those cookies and are activated each time that user visits the website that created the cookies, until the cookies expire or are disabled by the user. Session cookies allow the actions of a user to be linked during a single browsing session. A session starts when a user opens a browser window, stores information while you are browsing and ends when you leave the website and close the browser window, following which all session cookies are deleted. Our platform uses session and persistent cookies and local storage. We have set out clearly in the table below when our cookies expire.
We use the following types of cookies on our platforms:
Necessary Cookies: These cookies are necessary to make our website work correctly and therefore cannot be turned off or rejected. They enable you to move around our website and use certain features. Without these, you would not be able to navigate between pages or use certain vital features of our website. These cookies are necessary for our website to work for you and we do not require your consent for use of these particular cookies. These cookies allow you to use some essential features, for example determining if you have an active login.
Analytics Cookies: These cookies help us understand how you interact with our platforms by providing information such as the areas visited, the time spent on the website, and any issues encountered, such as error messages. These cookies are used to track the use and performance of our website and services. Some information these cookies collect is aggregated and therefore anonymous and used only to improve how our websites work.
Functional Cookies: These cookies allow our platform to remember if you have previously visited our site or the choices you make (such as your username/email address, language, region or preferences) to provide a more personalised online experience. For example, they might remember your name and e-mail in comment forms so you don’t have to re-enter this information next time you visit our site.
Social Media and Marketing cookies: We may use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including Facebook, Twitter and LinkedIn will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies. We also work with Google Analytics to understand how you use and interact with our website and we may provide you with targeted advertising when you use Google but only where you consent. This is explained in more detail below.
We keep a record of all the cookies we use on our website to provide clear information to you and we update this register regularly.
|Cookie or local storage entry||Name||Description||Source (e.g. first party or third party – such as Google)||Category (e.g. necessary/analytics/functional/social media, etc.)||Expiry|
|Cookie||_ga||Used to distinguish users.||Google||Analytics||2 years|
|Cookie||_gid||Used to distinguish users.||Google||Analytics||24 hours|
|Cookie||_gat||Used to throttle request rate||Google||Analytics||1 minute|
|Local Storage Entry||Login Token||To identify if the user has an active login||Shopiago||Necessary||Indefinitely or until the user clears their cache|
|Local Storage Entry||loginTokenLastChecked||The last time we checked the token. If the token is outdated, the site logs out the user and we refresh the token’s value.||Shopiago||Necessary||Indefinitely or until the user clears their cache|
|Local Storage Entry||refreshToken||Used for the refresh process||Shopiago||Necessary||Indefinitely or until the user clears their cache|
|Local Storage Entry||shopiagoCookieAccept||Used to determine whether the user accepta cookies or not||Shopiago||Necessary||Indefinitely or until the user clears their cache|
|Local Storage Entry||Tidio_state||Settings for the Tidio chat plugin||Shopiago||Functional / Necessary||Indefinitely or until the user clears their cache|
|Local Storage Entry||versionHash||Storing the version of the user’s interface||Shopiago||Functional||Indefinitely or until the user clears their cache|
|Local Storage Entry||User Settings and User Interface such as 03cf2ae4-d6b2-11e8-a99a-0a580a240220. The code is based on the date, time and user ID amongst other things.||This is defined by the User’s identification and sets the User’s settings when using the site. ||Shopiago||Functional||Indefinitely or until the user clears their cache|
You may also refuse to accept cookies by changing the settings of your Internet browser. If you do not want cookies to be placed on your device, you can control this through your browser’s settings. Please refer to the links below for each browser’s guide on how to turn off or delete cookies.
- Chrome https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en
- Firefox https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
- Internet Explorer https://support.microsoft.com/en-us/topic/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d
- Safari https://support.apple.com/en-gb/guide/safari/sfri11471/mac
Alternatively, you can control some third party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.
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